CRISTO REY TAMPA SALESIAN HIGH SCHOOL

Job Title:                          Client Relations Manager

Reports To:                      Vice President of Corporate Work Study

FTE/Classification:               Full-time, exempt

Salary Range: $45k-$50k

Cristo Rey Tampa Salesian High School is a Catholic, college-preparatory high school and work study program serving students from families with limited resources.

To learn more about the school and our mission, visit www.cristoreytampa.org and www.cristoreynetwork.org

JOB SUMMARY: As a member of the Corporate Work Study Program (CWSP) team, the Client Relations Manager will work alongside students, school personnel, and business leaders to execute the transformative Cristo Rey Work Study Program model. Teaching students professional job skills, managing the relationships between the school and its Corporate Work Study Partners, and assisting in the coordination and operation of the overall program are the primary duties of this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Leads the relationship management between Partners, the CWSP team, and students through regular communication to ensure high-level functioning of the program throughout the school year.
• Provides proactive customer service to achieve retention and renewal of business partner contracts.
• Assists with the Partner Supervisor training and monitors compliance of supervisors.
• Supports Partner Supervisors in developing job descriptions for students and by providing coaching and resources for successfully working with students.
• Assists with tracking and reinforcing compliance with student CWSP attendance and make-up days, timecards, online performance reviews, managing CWSP grade books, and student feedback surveys.
• Partners to lead student worker morning launch and to implement CWSP operations.
• Partners to develop and lead year-round professional development curriculum, job placement, coaching, and retraining for students.
• Partners with CWSP staff, Academic faculty, and Admissions to develop and implement Summer Bridge to Success Program for all incoming students.
• Performs Partner site visits in compliance with DOL regulations.
• Collaborates to coordinate and participates in CWSP events and activities (internal & external).
• Additional duties include assisting with other CWSP administrative tasks as assigned by the VP of Corporate Work Study Program.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or higher.
• Compliance with background checks and completion of the Diocesan Safe Environment Program training.
• Valid Florida driver’s license.
• Commitment to the mission of the school and the Cristo Rey Network.
• Desire to work with high school students and enthusiasm to promote positive school culture and community.
• Previous client relations management experience, corporate or non-profit.
• Strong analytical skills and the ability to exercise good judgment.
• Excellent written, oral communication, and interpersonal skills and ability to handle multiple tasks.
• Excellent organizational skills with attention to detail.
• Ability to work effectively and efficiently as part of a team and independently.
• Ability to work in a fast-paced environment with flexibility and adaptability.
• Must be willing to work occasional evenings and weekends.
• Technological competency: Microsoft and Google Suite Proficiency-all applications and Salesforce, preferred.
• Experience working with high school students.

APPLICATION PROCEDURES:

Apply online at https://www.dosp.org/schools-office/position-openings-2/ through the Diocese of St. Petersburg. Please include a current resume, cover letter expressing interest, two current professional references, and one personal reference.

Employment is contingent upon the successful completion of a Level II Background Screening.

Comprehensive benefits are included in the overall compensation package.

Disclaimer: Cristo Rey Tampa does not discriminate on the basis of race, color, religion, national or ethnic origin in the hiring of this position.